FAQ’s

1. Are all of the in-store items available online?

No. In fact, we have several thousand items available in-store, many of which are limited edition or unique, and one-of-a-kind artist pieces, which is why Home Grown repeatedly garners “Best of” awards around the Philadelphia region. Consider visiting our beautifully appointed store space — it’s worth the trip!

2. Where should I call with a question about a product?

If you have a question about a product that you see online, please call us toll free at 800.356.7416 and we’ll gladly divulge every detail we can. We have close relationships with all of our vendors and usually can tell a great story about their creative process.

3. Where should I call about a question about an online registry?

Please call 800.356.7416 for all online registry questions.

4. What are the store hours?

We are open from 10 am – 5:30 pm EST, Monday thru Friday; 10 – 5 on Saturday, and closed on Sundays. We are closed for various holidays, like New Year’s Day, 4th of July, Yom Kippur, Thanksgiving — why would you want to be shopping on holidays anyway?! So, if you’re not sure if we’ll be open on a random holiday, consider calling the store to check before you make the trek.

5. How do I track my order?

You will receive email confirmation upon shipment of your order with tracking information. Most of the time, we’ll make a personal call to you to ensure you’re up-to-date on the status of your shipment.

6. How do I protect my Email Address on your mailing list?

We protect your email address. We never rent, sell, or otherwise distribute your email address. Opting in to our absolutely fabulous mailing list is for our internal communications only.

7. How do I opt out of email?

You can log into your account and simply uncheck your email list option... this will remove you from our mailing list. Or, you can click on ‘unsubscribe’ at the bottom of any fabulous Home Grown e-newsletter.

8. Where do I send change of address?

You can either log into you account and edit your account personally or call us at 800.356.7416 and rest assured, we’ll update your info.

9. Does my registry show gift purchases?

No. Let’s face it, we’re all curious to see what’s been purchased from of our gift registries. Because of the individual attention we give to each of our brides, and frankly, the personal control we like to have over our inventory, please call 800.356.7416 if you’re excited to hear what has been already purchased. The online registry shows the original requests made by the bride and groom, so that when a gift-giver calls our store, they have a general idea of what they might like to purchase for the lucky couple.

10. How long will my registry be posted after my event?

We maintain the registry online for one year and then it is available forever just by calling the store. We keep a hard, updated copy in our files so that anniversary gifts, etc. can always be accessed. Please note that some vendors have seasonal price increases on various products. It is important to understand that if you register for a place setting on any given year — and for instance — a distant aunt decides to wait until the following year to purchase your gift, there may have been a small price increase on that piece that we have to pass on to stay financially responsible.